Resources

Tools to keep adoption moving

Download playbooks, templates, and reference guides that help teams practice the Access→Adoption framework between workshops.

Membership unlocks gated downloads and future updates. Every resource is tested with real teams before it lands here.
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Build your own Normal Technology toolkit

Choose the artifacts that turn the Normal Technology thesis into practice: policies, prompts, metrics, and resilience drills. Members get instant access, 12 months of updates, and private walkthroughs when new assets drop.

Normal technology thesis

Why we treat AI as technology, not prophecy

Our framing of AI adoption evolved after publishing AI as Normal Technology—the most impactful piece we have shipped to date. The essay’s reception convinced us to double down on grounded, medium-term analysis rather than short-term hype or far-future speculation.

From AI Snake Oil to Normal Tech

We have shifted the daily notes and services away from debunking present-day misuse toward helping teams operationalize AI with resilience. The new Normal Technology newsletter extends the original essay with follow-up analysis and a forthcoming book (draft completion late 2026, publication 2027).

The core thesis: capability gains matter, but impact depends on deployment. Human institutions, incentives, and resilience determine whether AI delivers value or causes harm.

Need the TL;DR? Treat AI like other powerful general-purpose tech: focus on deployment, resilience, and institutional readiness. That principle underpins every service, product, and resource we offer.

Downloads

Get the Normal Technology starter kit

Drop your email to receive the PDF bundle: policy template pack, agency prompt library, workshop kit sampler, adoption metrics sheet, persona profiles, and the Access→Adoption ladder poster.

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Resource library

Downloads and templates

Instant access for members. Not a member yet? Unlock the Practical AI Playbook below and you’ll be good to go.

Guide Members

Practical AI Playbook (PDF)

Step-by-step guide to stage AI adoption without overwhelming the team.

  • Step-by-step crawl → walk blueprint
  • Policy + prompt templates to customize
  • Workshop agenda to run internally
Template Pack

Policy Template Pack

Editable policies covering usage, review cadence, and escalation paths.

  • Usage policy with roles + audit trail
  • Risk assessment checklist
  • Policy change-log template
Prompt Library

Agency Prompt Library

Scenario-driven prompt sets and QA scripts for recurring agency deliverables.

  • Content, QA, and support prompts
  • Handoff scripts for specialists
  • Measurement sheet to track gains
Workshop Kit

Workshop-in-a-Box

Run your own Access→Adoption workshop with decks, demos, and worksheets.

  • Slide deck + facilitator notes
  • Hands-on exercises & demos
  • Participant worksheets + recap template
Course

Access→Adoption Starter Course

Self-paced curriculum with video lessons, worksheets, and assessments.

  • Module-by-module assignments
  • Team discussion prompts
  • Progress tracker + reflection journal
Deck

Persona Profiles Deck

Explain model capabilities in human terms to onboard stakeholders faster.

  • Profiles for major model families
  • Strength/limitation quick reference
  • Use-case prompts to test with teams
Poster

Access→Adoption Ladder Poster

Print-ready poster that keeps the framework visible in your workspace.

  • High-res PDF & print specs
  • Editable source file
  • Quick start checklist on the back
Glossary

Key terms we use in every engagement

Share this glossary with stakeholders so conversations stay clear. Use the anchor links to jump straight to definitions.

Access

The stage where teams explore tools, learn vocabulary, and ship first wins without high stakes.

Adoption

When workflows, policies, and measurement make AI part of the day job—not a side project.

Kill switch

A documented fallback to pause or roll back an automated workflow when monitoring detects trouble.

Guardrails

Controls that keep outputs safe and on-brand—think policies, review steps, datasets, and prompts.

Loop closing

The practice of feeding results and human feedback back into prompts, metrics, and policies to improve performance.

SOP

Standard operating procedure. Documentation your team can follow to run the workflow repeatably.

Newsletter

Subscribe to Normal Technology

Weekly digests that extend the AI as Normal Technology essay with diffusion research, resilience drills, and book progress notes.

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Workshop, roadmap, or done-for-you automation?

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